Enterprise VoIP
Avaya Phone Systems
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IP Telephony FAQ's:
When are Softphones useful?
A softphone is the function of a telephone set that runs as a
PC application. The softphone is especially valuable for mobile
workers who can make and receive telephone calls from WiFi Hotspots
using Softphones, a PC headset, and a VoIP service provider or
connection to the enterprise VoIP system
What is Comfort Noise?
Most people are use to hearing a small but finite background noise
on phone calls. VoIP telephony has the ability to transmit complete
silence during pauses in conversations, which can falsely suggest
that the call has been dropped. A comfort noise generation function
or CNG artificially recreates that minute background noise.
