What is SIP Trunking?
A SIP trunk carries multiple VoIP phone calls from an enterprise
to another location, including third party call termination services.
SIP or Session Initiation Protocol, refers to the signaling protocol
that accompanies the voice packet stream.
What is CTI used for?
CTI or Computer Telephone Integration is a technology to improve
the response time and efficiency of call centers. CTI employs
automatic call distribution to identify an incoming caller as
someone already in the company database. That customer's information
is automatically "popped" onto the computer screen of
the call center agent.
Enterprise VoIP We offer business grade VoIP solutions including hosted PBX & IP Phones, plus telephone lines including POTS, T1, ISDN PRI and SIP trunking. Multi-location site solutions include MPLS and VPLS services. Call toll free: (888) 848-8749 now or use the handy "Click to Call" button. You can also enter your contact information on the handy form below. This form automatically generates budgetary prices for many line services and lets you specify your exact needs for consulting folllowup.
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