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What is the function of a voice gateway?
Voice gateways are network hardware devices that provide the interface between the enterprise LAN and the public switched telephone network. This involved converting between packet based VoIP telephony and circuit switched based TDM telephone trunks or analog telephone lines.

What is CTI used for?
CTI or Computer Telephone Integration is a technology to improve the response time and efficiency of call centers. CTI employs automatic call distribution to identify an incoming caller as someone already in the company database. That customer's information is automatically "popped" onto the computer screen of the call center agent.

Enterprise VoIP
Call toll free anytime for complementary consulting advice and the latest pricing and availabilty of services. 1-888-848=8749We offer business grade VoIP solutions including Unified Communications, hosted PBX & IP Phones, plus telephone lines including POTS, T1, ISDN PRI and SIP trunking. Multi-location site solutions include MPLS and VPLS services. Call toll free now or find out in seconds if your commercial (not residential) building or a nearby location is already lit for low cost fiber optic network service. Simply enter your building address in the form below and check the map results...

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